Refund policy

30-Day Return Policy

You may request a return within 30 days after receiving your item. Sale-priced items are eligible under the same 30-day return policy.

Return conditions

To be eligible for a return, the item must be unused, in the same condition in which it was received, in its original packaging, and accompanied by a receipt or proof of purchase.

How to start a return

Please use our Contact Us page before sending an item back. If your return is accepted, we will provide return instructions and the return address. Items sent back without prior approval may not be accepted.

Damaged, defective, or incorrect items

Please inspect your order after delivery and contact us promptly if an item is defective, damaged, or incorrect. Include your order number and clear photos so we can review the issue and make it right.

Exceptions

We cannot accept returns for gift cards or items that have been used, chewed, altered, or damaged after delivery. Contact us if you have questions about a specific item.

Exchanges

The fastest way to receive a different item is to return the original item after approval and place a new order.

Refunds

We will notify you after we receive and inspect your return. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card provider may require additional time to post the refund.